1. Parties
TrendCareer is operated by Trend Career Center S.R.L..
Company identification details: registered office Bucharest, Sector 6, Iuliu Maniu Boulevard No. 7, Building U, 5th Floor, Romania; tax identification number / CUI 41186483, dated 28.05.2019; Trade Register number J2019007003400; EUID ROONRC.J2019007003400.
Official document reference: ONRC ascertaining certificate issued on 20.03.2026, based on affidavit no. 1039069 dated 09.03.2026. NACE/CAEN codes authorised in the supplied certificate: 4740, 4763, 4764, 6392, 7020, 7810, 7820, 8220, 8559.
Data protection contact: contact@trendcareer.ro; Operational/legal email: contact@trendcareer.ro. DPO: TrendCareer has not currently appointed a DPO; if one is formally appointed, the information will be published here and notified to the competent authority where legally required.
2. The TrendCareer service
TrendCareer helps employers publish jobs, allocate contact channels, receive candidate calls or messages, run AI screening in Romanian and view shortlists, scores and structured answers.
The service may include voice, WhatsApp, SMS, email, web, recruitment dashboard, GDPR exports, notifications, billing and third-party integrations.
3. Eligibility and accounts
- Employer representatives must be at least 18 and authorised to create the account and accept the terms on behalf of the company.
- Account, company, billing and job information must be accurate, current and complete.
- Users are responsible for keeping account access confidential and for actions taken by members invited to the company.
- Candidates may use public pages, calls, WhatsApp, SMS or application links only for real applications and with their own data or data they have the right to provide.
4. Acceptable use
- Do not use the platform for illegal jobs, discrimination, harassment, misleading content or recruitment criteria prohibited by law.
- Do not ask candidates for unnecessary sensitive data, such as health data, ethnic origin, religion, sexual orientation, trade-union membership or criminal-record data, unless the law permits and requires it.
- Do not try to bypass authentication, rate limits, RLS, anti-fraud measures or security protections.
- Do not overload, abusively scan, reverse engineer or copy the service outside the rights granted.
- Do not upload malware, data obtained without rights, content that infringes intellectual property or information that could compromise candidates or employers.
5. Employer responsibility
The employer controls the job content, screening questions, evaluation criteria, recruitment decisions and compliance with labour, equal-opportunity, anti-discrimination and data-protection laws for its own recruitment process.
The employer must check outputs, correct inaccurate data and provide human intervention when requested by a candidate or required by law.
6. AI screening and human decisions
Scores, ranking, match percentage, confidence and AI explanations are decision-support tools. They do not guarantee candidate fit, future performance, legality of hiring or the final recruitment outcome.
The employer must provide real human oversight, must not use AI scores as the sole basis for rejection or hiring, and must offer candidates human review where requested or required by law.
TrendCareer does not provide legal, HR or compliance advice. The employer is responsible for using outputs in a lawful, fair and verifiable way, in line with the applicable documentation and instructions.
The platform does not use emotion inference or sentiment analysis to evaluate candidates.
7. Voice, WhatsApp, SMS and email communications
- By using the service, candidates and users may receive operational communications related to an application, interview, authentication, security or account.
- Telecom operators or messaging apps may apply their own charges, limits or rules.
- Candidates can opt out of marketing or outreach with STOP for SMS, an email unsubscribe link or the privacy contact. Strictly transactional communications may continue while necessary for the service, security or law.
8. Payments, subscriptions and taxes
Payments are processed through Stripe or another mechanism set in the contract. Prices, plans, subscription periods, trials, renewals, taxes, refunds and commercial terms should be defined in the order form, contract or billing page.
Unless the contract or applicable law says otherwise, fees for active service periods or periods already started are not refundable after service provision begins. Users may stop renewal or request cancellation according to the contract, selected plan or billing instructions.
9. Content, data and intellectual property
Employers and candidates keep their rights in the content and data they provide. They grant TrendCareer the licence needed to process, host, transmit, analyse and display that data to provide the service, security, support and compliance.
TrendCareer and its licensors keep all rights in the platform, software, design, models, workflows, documentation, trademarks and know-how. No rights are transferred except what is necessary to use the service.
10. Third-party providers
The service depends on providers such as Supabase, Vercel, Telnyx, ElevenLabs, Deepgram, Google Vertex AI / Gemini EU, Twilio, Meta WhatsApp, Resend and Stripe. Their functionality may be subject to their own terms, limits, availability and technical changes.
TrendCareer will use reasonable efforts to choose suitable providers and configure them for EU requirements, but it does not control all global third-party services.
11. Privacy and data protection
Personal-data processing is described in the Privacy Policy. For business customers processing candidate data in production, a DPA or signed agreement must describe GDPR roles, processing instructions, security measures, subprocessors, transfers and assistance with data-subject requests.
12. Availability and service changes
TrendCareer may modify, improve, suspend or remove functionality for security, compliance, maintenance, performance, provider changes or product evolution. We will try to limit impact on active customers and communicate material changes where reasonable.
13. Warranties and disclaimers
The service is provided with reasonable commercial care, but without a guarantee that it will be uninterrupted, error-free, compatible with every use case or produce a specific recruitment outcome.
TrendCareer does not guarantee the quality, availability, eligibility or performance of any candidate, and does not guarantee that an employer will hire any particular candidate.
14. Limitation of liability
To the extent permitted by applicable law, TrendCareer is not liable for indirect losses, lost profit, lost opportunity, data entered incorrectly by users, employer hiring decisions or downtime caused by third-party providers.
To the extent permitted by law, TrendCareer's aggregate liability for paid services is limited to the amounts paid by the customer for the affected service in the 12 months before the event giving rise to liability. Nothing in these terms limits rights or liabilities that cannot be limited under Romanian or EU law.
15. Suspension and termination
TrendCareer may suspend or limit access for non-payment, security risk, abuse, breach of these terms, legal requests or use that may affect the platform, candidates, employers or providers.
Users may stop using the service and request account export or deletion under the Privacy Policy and applicable contract.
16. Governing law and disputes
These terms are governed by Romanian law, subject to mandatory European Union rules.
Disputes will be resolved by the competent courts of Bucharest, Romania, except where mandatory applicable rules provide another venue. The parties will first try to resolve disputes amicably within a reasonable period.
17. Changes and contact
We may update these terms for product, provider, legal or operational-risk changes. The published version will show the last updated date or effective date.
Official contact: registered office Bucharest, Sector 6, Iuliu Maniu Boulevard No. 7, Building U, 5th Floor, Romania; Operational/legal email: contact@trendcareer.ro.