1. How to request deletion
Send the request to contact@trendcareer.ro with the subject "TrendCareer data deletion".
Include enough information for us to safely identify your record: the phone number used for the call or WhatsApp, the account email if any, the company/job you applied to if known and the channel used.
Do not send unnecessary sensitive documents. If we need additional identity verification, we will ask only for the minimum information needed.
2. In-app deletion
- Authenticated candidates can use the account deletion flow in their profile; the technical route anonymises the account and schedules final hard-delete according to the retention policy.
- Authenticated employer users can use the account deletion flow or request export/deletion through the operational/legal contact.
- Candidates without an account can use the public email above after identity verification.
3. What we delete or anonymise
Depending on role, contract and context, we delete or anonymise profile data, contact data, applications, screenings, transcripts, audio recordings, messages and derived data that no longer needs to be retained.
We may keep limited evidence for legal obligations, security, abuse prevention, billing, legal defence or respecting an opt-out request. For example, we may keep a suppression list so we do not contact you again.
4. Timelines
We will confirm receipt and respond within GDPR timelines, generally within 30 days. The deadline may be extended where the law permits, for example for complex requests or additional verification.
If we cannot delete certain data immediately, we will explain why and the applicable retention period.
5. WhatsApp and Meta data
For data connected to WhatsApp communications, include the WhatsApp number used and the conversation context if known. TrendCareer does not sell candidate data to third parties.
You can stop outreach communications by replying STOP where the channel supports it or by asking the data protection contact to stop them.